Starting with our Recruitment Statement from the desk of Lois Schulte, Owner…
We believe in caring for our employees, and our customers with a family-like attitude; ensuring our equipment and facilities are clean and up-to-date; providing superior pay, benefits, and work/life balance; and top-tier training and education to ensure each employee has the tools for upward growth in their career.
We’d like to invite you to join the A-1 Custom Car Care Family – Where you’ll benefit from:
As a leader in Automotive Services for the Springfield metro area; we are looking ahead and growing. This means we are always looking for skilled technicians who not only know the trade, but also know how to treat our valuable customers. We understand that expertise is valuable, and that’s why we offer one of the most competitive pay structures in the area, with weekly guaranteed pay, topped off with multiple bonus opportunities, tiered structures commensurate with experience and productivity, and even a safety bonus.
No matter how many years you’ve been serving the automotive industry, we know a sharp mechanic is always looking for more ‘tools to fix vehicles’ – and that is why we offer year round access to top-of-the-industry training; both in person, and online. That training is part of a bonus program that offers pay for continuing your education – and offers technicians bonus plans that scale up with more education, certification, and field-of-focus training.
We believe that a true family cares for the future of its members and not just the present; which is why we offer a quality, backed 401K program with company matching – all the way up to the maximum level.
Our company understands that balancing medical bills, daily life, and everything else that gets thrown into the mix is stressful! To keep our employees feeling secure, healthy, and balanced, we offer full health, dental, vision, and life insurance through a brokerage that regularly reviews employee cost of benefits, to ensure we can always get the best pricing for our technicians, staff, and their families.
We also understand that accidents happen both in & out of the workplace, which is why we’ve partnered with AFLAC to provided coverage for accidents and disability – Even when our employees are hurt at home!
At A-1 Custom – we feel it is VERY important to maintain a healthy work & life balance. Our employees are hard working, and top level, and deserve time to recharge their batteries and reap the benefits of their hard work! That’s why we offer paid time off for vacation that accrues throughout each year of employment – paid holidays for several major celebrations – and personal days to take advantage of, when it’s just necessary to have some time to de-stress and relax.
In addition to time needed to balance work and home life; our management understands that employee health is just as important. That’s why we also offer time off for health concerns, that also accrues yearly.
We keep mentioning that our employee’s work hard. That means they need boots that will do the same jobs. We offer a yearly allowance to purchase quality, safety rated boots and/or shoes from multiple sources.
A-1 Custom not only seeks out the top and best professionals out there, we train them from their roots as well. Our Operations managers are constantly reaching out to the next generation of Automotive professionals, and we regularly participate in round table discussions and educational seminars to help new technicians and service advisors find their place in the busy automotive repair world.
We are constantly recruiting the best and brightest from trade and educational programs, and helping them begin their career with a safe, caring, and learning friendly environment; because we know that correct upbringing of new techs and service personnel has been tough to find for decades.
Our experienced Operations managers and even our company owners, Lois & Kenny – have seen first-hand how some repair shops treat their new recruits, and our internship and entry-level opportunities are tailored to provide a clean, training-friendly, and rewarding program that forgoes the typical ‘push-a-broom/low-level-employee’ experience.
We understand that often, the best way to learn hands-on skills is to be involved and be present when great things are happening, and we strive to offer that type of training to our next generation employees.
Our technicians deserve the best; so we keep them up to date with the greatest, and often, the latest in automotive repair technology. Whether it is bleeding edge training for brand new technology being released into the wild of the automotive industry; or advanced diagnostics and testing machinery, we make sure it is accessible when needed.
We have up to date service, part, and labor information, to ensure proper compensation and repair estimates – as well as access to OEM information, and sometimes even OEM programming.
We utilize state-of-the-art digital inspection software and customer contact software, to make sure all our employees can provide top level customer service.
We have a tool truck, staffed by one of our operations managers, who travels from store to store to help our shop locations and employees in need. The manager in that truck, Dustin Atwood – is ASE Certified as a Medium/Heavy Truck Master Technician, Automotive Master Technician, Advanced Level Specialist, Undercar Specialist, Parts Specialist, and Service Consultant.
We regularly maintain, update, repair, and replace our equipment, so we can keep our service facilities and personnel operating in this century… not the stone age.
We firmly believe in making sure our service professionals have access to the best minds, the best resources, and the best technology and tools to get the job done every time.
We take our responsibility to our employees seriously and we understand that great people don’t work for a particular company, a particular brand, or a particular corporation name… Great people work for great leaders who steer that company, brand, or corporation into success.
This is why our owners and staff regularly attend leadership training. We want to ensure our leaders are upholding a company culture of trust, servant leadership, commitment to quality, and support of our valued employees in achieving their goals, and succeeding in their life!
Working with us isn’t just about a job and what you do here at work… it’s about helping you succeed and feel good about who you are, and what you do – even when you go home.
We think of our employees as ambassadors, who are out in the world representing A-1 Custom in everything they do. That’s why we empower our employees to take charge and responsibility of the jobs they perform, so they can feel confident to tell everyone they meet to come receive service and repairs at any of our locations.
We’ve partnered with KSGF 104.1 here in the Springfield area, and maintain a 1-hour radio show every Saturday, where we regularly talk with employees, customers, and professional partners to take away some of the mystery and myth surrounding car repairs.
We know that automotive repairs aren’t always easy to do, and aren’t always straightforward. This is why we’ve created a work environment for our Automotive professionals that stresses a ‘vehicle-by-vehicle’ approach to repairs; and we let our technicians and service advisors tailor automotive repairs and services to each customer, and each vehicle.
This means our employees can go home and feel that they’ve always provided the BEST services, in the BEST way, for the BEST value – to each and every customer.
Our bottom line is: we don’t try to fit our employees, their customers, or their vehicles, into boxes or one-size-fits-all service packages. We treat all individuals with the respect, compassion, and consideration they deserve.
At A-1 Custom Car Care –
We are in the business of fixing cars – not patching them up, or guessing, or just hoping things work. To make that happen every day requires hard work, training, and the right tools and procedures – and most importantly – THE RIGHT PEOPLE.
If you’re looking for THE great place to showcase your skills and talents, please click the button below!