This last winter, my car slid off the road during a snow storm. A-1 was the closest repair shop because I had done some damage. They fixed the problems the same day and even offered to help me get home with my infant son while they repaired the car. I was impressed with the level of personalization they provided. We had been burned by other shops in the past but this shop has been nothing but honest.
I’ve been into A-1 quite a few times now. For an oil change and tire rotation, as well as a couple other more complicated problems. Unlike other auto repair shops I’ve been to, A-1 makes sure I understand exactly what the problem is and how they plan to fix it. They let me know how much the repairs are going to cost, before proceeding with work that I may not necessarily be ready or able to pay for. They get the repairs done fast and efficiently, and they don’t try to sneak random charges in or “fix” things that have nothing to do with the problem at hand. Everyone I’ve worked with there is very respectful, polite, and professional, and it’s all part of why I keep going back.
I brought my car in to have a leaky tire checked. After finding a nail in the tire and quoting me a replacement, David suggested that I call the shop I originally purchased the tires from to see if I had road hazard warranty that would cover the tires. I called the other shop, my car ended up needing two tires replaced and I was able to get this done under warranty at no cost. I am SO appreciative that David made this suggestion to me – it shows that A-1 is concerned first and foremost about the customer’s best interest and not their own. I will definitely be back for future service needs!
I have had my vehicles serviced several times at this shop and I was very pleased with the services. The young man who serviced my vehicle was a young man named Dustin, he is very knowledgeable as to what needs to be done. The shop too was very clean and I felt welcome there. The employees were very friendly. I will continue to take my autos to them.
My family and I have had several cars that we have taken to the shop over the years. I am always pleased with the friendly service and comfortable atmosphere. Dustin is great at always explaining what needs to be done to our vehicle, before doing it, and explaining it in a way that makes since to someone like me. I really appreciate how hard they all work at the shop to do what they can for their customers. I would definitely recommend A-1 to all my friends and family.
A-1 has taken care of all of my cars for many years now. They’re shop is not the closest to my house and on occasion I’ve taken it somewhere closer for something simple like an oil change. I will not be doing that any longer after my most recent experience at an oil change shop near my house. I’ll go out of my way to take my cars to A-1 for everything.
I appreciate this place. Every time I take a vehicle in, I seriously feel like I get quality work and good ol fashion honesty. Took my Yukon in today because brakes were making some squealing noises. They did a free brake test and estimate and told me there was 50% remaining on pads, rotors in good shape and the drive test did not have any concerning noise. Thank you for having integrity. I will continue to keep bringing my vehicles here.
The staff being very friendly treated my young boys and I with respect and care. This car company is clearly here for the customer, not themselves.
All they were doing this time was an oil change, but saw that my air filter was very dirty and there was a lot of corrosion on my battery terminals. Before doing anything, David came in and made sure I was aware of the issues, showed them to me, told me the cost, and asked me if it was okay to proceed. Very professional and courteous to my needs.
Above and beyond, and supporting customers during this pandemic, my boys and I brought lunch and homework with us hoping to be able to sit in their lobby chairs and work while waiting. We were immediately offered their break room lunch table which provided a perfect setup for lunch and the accomplishment of my kids’ homework. Really great customer service. Very appreciative!
Services: Tires, Oil change, Steering & suspension repair, Battery
Got my muffler repaired here and was very happy with the staff and service. They were able to show me on my car the things that they were going to fix and they were very open about pricing and options. I would highly recommend A-1 for car repairs.
Went in for some repairs and was happily surprised with the professionalism they showed. Also getting video and pictures of what was wrong with my suv was a 1st from a mechanic. 5/5 will use again.