I appreciate this place. Every time I take a vehicle in, I seriously feel like I get quality work and good ol fashion honesty. Took my Yukon in today because brakes were making some squealing noises. They did a free brake test and estimate and told me there was 50% remaining on pads, rotors in good shape and the drive test did not have any concerning noise. Thank you for having integrity. I will continue to keep bringing my vehicles here.
This was an extensive repair of the manual transmission clutch replacement including flywheel, input shaft and associated bearings. Plus some routine maintenance of a brake system flush and cooling system flush. In addition to replacing a side mirror and from grill. Given some parts delayed, to be inspected, truck was there for 3 weeks. I am very satisfied with the quality of work and pricing, but most updates were me reaching out to them, not them reaching out to me. When notified ready, the 2 routine maintenance items were not performed and the incorrect grill was installed. Just feel some improvement on communication to me and among themselves is needed for an extended repair like this. NOTE: My truck will still be serviced by A1 for sure!
Services: General repairs & maintenance, Body & Trim, Transmission
What a wonderful experience. I had my son’s vehicle taken here because of an engine issue. Each step of the way, I was informed of issues that were found and what the cost was for repairs. In addition, pictures were shared so that I could see what the problems were. I was never put under any pressure of doom and gloom to do more repairs than what I authorized. I have to say this has been one of the best vehicle repair experiences I have ever been through. I was treated with professionalism and kindness. Thank you so much for all of your hard work, A-1 Custom Car Care!
I’ve been into A-1 quite a few times now. For an oil change and tire rotation, as well as a couple other more complicated problems. Unlike other auto repair shops I’ve been to, A-1 makes sure I understand exactly what the problem is and how they plan to fix it. They let me know how much the repairs are going to cost, before proceeding with work that I may not necessarily be ready or able to pay for. They get the repairs done fast and efficiently, and they don’t try to sneak random charges in or “fix” things that have nothing to do with the problem at hand. Everyone I’ve worked with there is very respectful, polite, and professional, and it’s all part of why I keep going back.
I went for a standard oil change but was encouraged by the blonde woman who works the desk to upgrade to a better type of oil, for the sake of maintaining my high mileage vehicle. I feel confident that my vehicle is in the hands of people who care.
Recommendation: 10 out of 10
(choose A-1 Custom Car (sunset) Every time)How do you properly word the best vehicle repair experience of a life time? The professionalism, courtesy, communication, handwork, dedication and expertise offered by this magnificent set of people are top of the line. I have never in my live had such a drastic under taking with anyone of my vehicle’s. From first phone call, having the vehicle towed, passed, informative diagnostics & technical explanation, to getting me back on the road in a better performing, better operating, and safer vehicle, this organization, this Team has completely changed my car repair out look. I could not have asked for any better of an experience in anyway. I leave this place and feel like a well informed person not a price tag, while knowing I am going to step into a reliable , safe vehicle.
Thank you for this experience, I look forward to many more years of business with you!!
Services: Electrical, Wheel alignment, Steering & suspension repair, General repairs & maintenance, Engine repair, Auto engine tuning, Exhaust, Tires, Auto engine diagnostic, Transmission, Electrical repair, Oil change
So this was my first visit to this hop as I was waaaay over for an oil change and my work schedule doesn’t give me enough to go to my local guy. They are across the street from my job so figured I give them a shot. Absolutely love this place Amanda and I hit right off and she was like talking with a life long friend. The gentleman in the front was also just the absolute friendliest. So the customer service deserves a 1000 stars. You will have to make an appointment which I prefer. I left my car there for my appointment they were done in an hour. But the best part is I got an email with a picture of my filthy air filter. Asking if I would also like to change it. Which I definitely did but to get a picture of it was astounding to me. This takes away from the distrust mechanics face and I find it to be a brilliant option I’ve never seen anywhere use. Like the comfort of knowing that it obviously needed to be replaced by getting picture proof is just what the car industry needs and all mechanics should use it! A1 has my business from here on out!
Services: Oil change, Air & cabin filter replacement
I had on old money pit of a truck something was always going wrong with it. Dustin was always able to pin point the problem and get it fixed quickly and at a fair price. I now have a new truck that i will continue to take to A-1. I recommend A-1 to anyone be it an oil change or something more serious.
I’ve been getting my oil changed at A-1 for the past couple of years now and can’t remember a time that wasn’t above satisfactory. On top of always getting the job done quickly, the staff also doesn’t hesitate to show me some concerns they’ve found on my car and some suggestions of what can be done, while never pressuring me to to get the work done at that moment or spend more money. Very friendly staff and thankfully open on Saturday’s for those that work 8-5 through the week.
My husband took his car here to be inspected, when it failed for brakes, they did not guilt us when I insisted on taking the car to my existing trusted repair shop. Then when I brought the car back to A-1 to reinspect, they were very courteous and quickly verified the repairs and signed off. I will be sure to be back.