This last winter, my car slid off the road during a snow storm. A-1 was the closest repair shop because I had done some damage. They fixed the problems the same day and even offered to help me get home with my infant son while they repaired the car. I was impressed with the level of personalization they provided. We had been burned by other shops in the past but this shop has been nothing but honest.
A1 Custom Car Care on Sunset is the most professional car shop I have been to. As a young woman, taking my car to an auto repair shop makes me quite afraid of being scammed out of money. Even if I know a little bit of the issue before hand, I have been made to feel stupid at other places, not here though. David here at A1 Custom Car Care was super nice and very thorough in his explanations of the situation at hand. Although, the diagnosis of my car wasn’t good news, they definitely earned themselves a returning customer. Thank you guys!
Service: Auto engine diagnostic
I needed an AC repair. I took my car to a different shop initially who wanted me to pay an arm and leg and sacrifice my first born child for the repair. So I got a second opinion at A1. And what do you know? They diagnosed the issue in a reasonable amount of time and charged me HALF of what the other shop quoted me to fix it. Plus, they are super friendly, very transparent, and explain everything in detail in a way you can understand it. Definitely recommend this place and will absolutely take my car here again.
I’ve been using A-1 almost exclusively since living in Springfield, per recommendation from friends and family. Their service has always been great in my experience. Dustin in particular is very skilled and friendly, and does a great job of explaining issues without talking down to you. The prices aren’t always the cheapest that I’ve found, but they are far from expensive, and they show a lot of integrity.. If there was an error on their part, they take ownership of it and will work with you.
I have had my vehicles serviced several times at this shop and I was very pleased with the services. The young man who serviced my vehicle was a young man named Dustin, he is very knowledgeable as to what needs to be done. The shop too was very clean and I felt welcome there. The employees were very friendly. I will continue to take my autos to them.
The experience was educational and enlightening to see how thorough the staff perform vehicle care. Also, you are given a complete rundown on services needed and those that will be needed immediately.
Also, services needed but can wait for a while and won’t hurt the function of your vehicle.
The 36-minute drive was well worth the time and the traffic encountered. Will be doing a follow with next vehicle.
Services: Oil change, General repairs & maintenance, Auto interior vacuuming, Air & cabin filter replacement, Exhaust, Battery
Being new to Missouri, this was our first time having our vehicles inspected before registering them. We weren’t sure what to expect. I selected this A-1 location because of their reviews and their proximity to our home. We weren’t disappointed! Dave was very honest and personable. The repairs we needed were done quickly and the price was reasonable. We will definitely return in the future.
I went in with my friend Ashley to get her car checked out at A-1 Custom Muffer and Brake and was amazed by the level of professionalism that the mechanic displayed. Dustin was very helpful and knowledgeable and made Ashley and I understand what he was talking about with out feeling like he was dumbing it down since we were woman.He was very respectful in fast. My experience at A-1 was very plesent and I will be returning there with my business.
I had on old money pit of a truck something was always going wrong with it. Dustin was always able to pin point the problem and get it fixed quickly and at a fair price. I now have a new truck that i will continue to take to A-1. I recommend A-1 to anyone be it an oil change or something more serious.
I had a wonderful experience working with David and his team over on Sunset in Springfield. They helped me a lot with my car and were very affordable and understanding. They taught me a lot about cars and helped me understand everything throughout the process, even though they didn’t have to and I really appreciated it! So, thank you! I recommend anyone to go here before you try elsewhere.
Services: Oil change, General repairs & maintenance, Auto engine diagnostic